Privacy policy

Privacy Policy

This Privacy Policy explains how Vridexa ("we," "us," "our") collects, uses, and protects personal information when you visit or purchase from vridexa.com.

Information we collect

When you visit our store, we automatically receive certain device information, including your IP address, browser type, time zone, the cookies installed on your device, the pages you view, and how you interact with the site.

When you make a purchase or create an account, we also collect:

  • Name, email address, billing and shipping address, phone number
  • Payment information (processed securely by our payment providers — we do not store full card details)
  • Order history and preferences

How we use your information

We use this information to:

  • Fulfill orders, arrange shipping, and provide order confirmations and invoices
  • Communicate with you about your order or account
  • Send marketing emails when you have opted in (you can unsubscribe at any time)
  • Detect and prevent fraud
  • Improve and optimize our store

Sharing your information

We share your information only with the providers needed to operate our store: Shopify (our ecommerce platform), our payment processors, our shipping and fulfillment partners, and our email service provider. We do not sell your personal information.

We may also share information to comply with applicable laws, respond to lawful requests, or protect our rights.

Cookies

We use cookies to keep your cart functioning, remember preferences, and understand how visitors use the store. You can disable cookies in your browser, but parts of the site may not work as expected.

Your rights

Depending on where you live, you may have the right to access, correct, update, or request deletion of your personal information. To exercise these rights, email [privacy@vridexa.com]. We will respond within a reasonable timeframe and in line with applicable law.

Data retention

We retain order and account information for as long as needed to provide our services and to comply with legal, accounting, and reporting obligations.

Security

We use industry-standard security measures to protect your information. Payment processing is handled by PCI-DSS compliant providers. No system is 100% secure, however, and we encourage you to use strong, unique passwords.

Children

Our store is not directed to children under 13 (or the applicable age of consent in your country). We do not knowingly collect personal information from children.

Changes

We may update this Privacy Policy from time to time. The "last updated" date below reflects the latest version.

Contact

For privacy questions, contact [contact@vridexa.com].

Last updated: [Date]